How is GST refunded to customers
Frequently asked questions about "Goods and Services Tax" (GST) on low value imports
What is the Goods and Services Tax (GST) for imported goods of little value?
As of July 1, 2018, a Goods and Services Tax (GST) has been applied in Australia on imported goods that have a customs value of A $ 1,000 or less and are known as low value imported goods. As of that date, Amazon has been required to charge, collect, and remit 10% GST on low value imported goods that are sold by third parties on Amazon.com.au and shipped from outside Australia to customers in Australia.
How does the Australian GST on imported goods affect my Selling on Amazon account?
As of July 1, 2018, a GST of 10% applies to sales of low value imported goods you make on Amazon.com.au. To cover the GST payable, Amazon will deduct 1/11 from the price and shipping costs you set in Seller Central for products that you choose to ship from outside Australia. In order for us to be able to determine with certainty whether a GST needs to be applied to your sales and to help you prepare the required customs documentation for orders you are shipping from outside Australia that are subject to the GST on low value imported goods, here is what you need to do Do: (1) make sure you've set your pricing and shipping costs to include the GST, and (2) update your shipping location in Seller Central.
Am I responsible for collecting and paying the GST on low-value imported goods into Australia?
No, when Amazon sends low value goods from overseas to customers in Australia, Amazon charges and collects the GST on low value imported goods and pays them directly to the Australian Tax Office.
Are there any differences when I use FBA to sell goods to Australia?
You (not Amazon) are responsible for meeting your GST obligations when selling FBA to customers in Australia. If your annual sales are over A $ 75,000, you will need to register and record the GST on sales of taxable products. If you are registered for the GST in Australia and you are importing your products into Australia, you may be eligible for a refund of the GST you have incurred.
How can I see which orders are subject to GST for low-value imported goods?
The GST on Low Value Imported Goods applies to imported goods with a customs value of A $ 1,000 or less that are sold by third-party vendors on Amazon.com.au and shipped from outside Australia to customers in Australia. On the Order Details page in the Tax Collection Model section, any order subject to the GST on low value imported goods is marked as LowValueGoods_Australia
Where can I find out which transactions are subject to GST on low value imported goods in my monthly reports?
You can use the "Reports by Time Period" page to generate customized transaction reports for a specific time period. You can also find monthly transactions subject to GST on low value imported goods in the monthly sales tax reports.
How does Amazon calculate the GST of 10%?
For low-value imported goods that are based on Amazon.com.au sold and shipped from outside Australia, Amazon will deduct 1/11 of the retail price and shipping cost that you entered in Seller Central and pay them to the Australian Tax Office (ATO) for GST on low value imported goods cover up.
Which items are considered taxable?
Taxable items are goods that are normally subject to GST in Australia. Articles that are classified as GST-free (e.g. certain health products, food, beverages and medical devices) are still not subject to tax regardless of the customs value.
How does GST affect sales charges on low value imported goods?
The sales fees for Amazon.com.au are calculated based on the price you set for your item in Seller Central. The price includes GST.
How can I ensure that my package of low value imported goods clears customs and is delivered to an Australian address? What additional information do I need to include on my invoice or package when shipping low value imported goods to Australia?
If you are shipping from outside Australia, the customs documents provided for the order must include details of the products being shipped and the GST collected on each item in the order, as well as the ABN of the company collecting the GST (Amazon Commercial Services Pty Ltd). You can find the necessary information in the order confirmation in Seller Central, in the order reports and via Marketplace Web Services.
Where can I find Amazon's Australian Business Number (ABN) to include this information in my import documents?
Amazon Commercial Services Pty Ltd's ABN is 30 616 935 623.
I run a business and have a GST registration. I provided my Australian Business Number (ABN) to Amazon. How does GST on low value imported goods affect my sales processes if I run a business?
If you have an ABN on file, it doesn't change the fact that Amazon has to collect and pay the GST on low-value imported goods sold on Amazon.com.au. You are still responsible for collecting and paying the GST on goods you sell on Amazon.com.au and ship within Australia and for complying with the GST registration limit.
A customer claims to run a business and wants to get a GST exemption. What should I do if a customer contacts me about a tax refund for orders I have shipped?
If the goods sold are low value imported goods, ask the customer to contact us as Amazon processes all customer inquiries related to the GST for low value imported goods.
I am mailing multiple items less than AU $ 1,000 each to an Australian address. The total value of the items is above the A $ 1,000 threshold. How does Amazon calculate the GST for these items?
At the time of the order, Amazon cannot determine whether items are to be sent individually or together in one shipment. If your shipping location is outside of Australia, Amazon will treat individual items in the order that are valued at less than $ 1,000 as low value imported goods and will charge and collect 10% GST on those items and their associated shipping costs. The customs documents provided for the order must contain details of the products shipped and the GST collected on each item in the order, as well as the ABN of the company collecting the GST (Amazon Commercial Services Pty Ltd).
I am mailing multiple items less than A $ 1,000 each to an Australian address. The total value of the items is below the A $ 1,000 threshold. How does Amazon calculate the GST for these items?
Since the value of the items is less than AU $ 1,000, if your shipping location is outside of Australia, Amazon will charge 10% GST on each item and associated shipping costs.
I sold an item valued at over AU $ 1,000 and shipped from overseas. What do I need to do to make sure my shipment is delivered to an Australian address?
This item is not subject to GST on low value imported goods as the customs value is over A $ 1,000. However, GST, customs duties, and other import processing fees may apply. In order to clear the item through customs, you will need to contact your carrier or make inquiries to determine the amounts to be paid. Make sure you provide the correct information and provide the carrier with sufficient credit to cover these amounts. Accruing GST amounts are not collected, withdrawn or paid by Amazon.
What if the buyer returns my item?
If the buyer is eligible for a refund, you will be expected to provide a full refund (subject to applicable shipping charges that the buyer will be required to pay), with the exception of GST withheld by Amazon. Amazon reimburses the GST to the buyer.
One of my shipping centers is outside of Australia and another is in Australia. How does Amazon calculate the GST on low-value imported goods if I have multiple shipping locations?
Sellers shipping items to Australian customers from both inside and outside Australia, need to take additional steps to set up their shipping location using a new featurewhich will be released in the following weeks. You will shortly receive separate instructions on how to manage more than one shipping location. While you can currently add multiple addresses to your profile, only one address can be used as a Default shipping address can be selected and the remaining addresses remain inactive.
How does Amazon determine my shipping location and if I'm shipping from outside Australia?
Amazon determines your shipping location using the shipping addresses specified in "Shipping rates and settings". Sellers shipping items to Australian customers from both inside and outside Australia will need to take additional steps to set up their shipping location using a new feature that will be released in the following weeks. Otherwise, your default shipping address will be used to determine if the GST applies.
What if my shipping location is set to Australia, but I'm shipping an item from outside Australia?
You must provide Amazon with accurate information about where your order is being shipped from. Failure to do so may constitute a violation of the law and cause Amazon to incorrectly calculate the GST payable. An incorrect indication of your place of dispatch can also have other consequences and lead to that Amazon takes action in your account, up to and including the closure of your seller account. Items shipped from outside Australia that do not contain the required customs documents and that are not subject to a GST may be withheld and confiscated at customs, causing delays, fines or other consequences. In addition, if the buyer does not receive the order, you will not receive payment for the sale.
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